The Income Tax Department, Government of India, is going to launch its new e-filing portal www.incometax.gov.in on June 7, 2021. The new e-filing portal is developed keeping taxpayers in mind. Hence, the portal aims to provide convenience and a modern, seamless experience to taxpayers.
New taxpayer-friendly portal integrated with immediate processing of Income Tax Returns (ITRs) to issue quick refunds to taxpayers. Also, all interactions and uploads or pending actions will be displayed on a single dashboard for follow-up action by taxpayers. The portal offers free of cost ITR preparation software online and offline with interactive questions to aid taxpayers to file ITR even without any tax-related knowledge, with pre-filling, for minimising data entry effort. Moreover, a new call centre for taxpayers’ assistance has been established. This will support in providing immediate answers to taxpayers’ queries with FAQs, Tutorials, Videos and chatbot/live agents.
The department has also developed a mobile app that will carry all the key portal functions that are available on the desktop version. The app that will be enabled subsequently will provide anytime access on a mobile network.
Besides, a new online tax payment system on the new portal will be enabled subsequently with multiple new payment options using net banking, UPI, Credit Card and RTGS/NEFT from any account of the taxpayer in any bank, for easy transactions.
However, in preparation for this launch and for data migration activities, the existing portal of the Department www.incometaxindiaefiling.gov.in would remain unavailable to taxpayers as well as other external stakeholders for a brief period of six days i.e. from June 1, 2021, to June 6, 2021. Also, during this period the Department will not fix any compliance dates. Further, directions have been issued to fix hearing of cases or compliances only from June 10, 2021, onwards, to give taxpayers time to respond to the new system. In case any hearing or compliance which requires submissions online has been scheduled during this period, the same will be preponed or adjourned and the work items would be rescheduled afterwards.
Therefore, the Department has encouraged all the taxpayers to complete all their urgent tasks involving any submission, upload or downloads before June 1, 2021, to avoid any difficulty during the blackout period.
(With inputs from PIB)