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e-Governance not Beneficial for the Poor in India: Survey

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India Corruption Study- 2007 by Transparency International India and the Centre for Media Studies has proved that computerisation of front-end government services, e-Governance, citizen charters and social audits have controlled corruption involving upper and middle classes but have not helped the poor.

Releasing the report at a function here, vice-president M. Hamid Ansari, with reference to this aspect, remarked: “Entitlement of BPL households to basic services provided by the government is meaningless without knowledge of and unhindered access to such services and universal awareness of grievance redressal mechanisms.”

The study covered 11 services such as – public distribution system, hospitals, school education, electricity and water supply
under 'basic services' and NREG scheme, land records registration, forests, housing, banking and police under the 'need-based services'.

Police topped the list in terms of corruption with land records registration and housing came second and third respectively. Water supply services came fourth in the survey and NREGA got a fifth place.

Among the four identified levels of overall corruption in states involving Below Poverty Level (BPL) households, Assam, Bihar, Jammu and Kashmir, Madhya Pradesh, Uttar Pradesh, Goa and Nagaland are reported in “alarmingly high” level. Karnataka, Rajasthan, Tamil Nadu, Meghalaya and Sikkim are placed in the “very high” category. The study found “high” level of corruption involving BPL households in Chhattisgarh, Delhi, Gujarat, Jharkhand, Kerala and Orissa.

The study categorised states including AP, Harayana, Himachal Pradesh, Maharashtra, Punjab, West Bengal, Uttarakhand, Mizoram, Puducherry and Tripura as “moderate” in terms of corruption involving BPL households.

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