Bank of Maharashtra was established on 16th September 1935 to cater the banking needs of common people. The Bank has been since then servicing the common man through its 1700 plus branches throughout the country.
P M Khan, General Manager, Bank of Maharashtra, Mumbai City Zone
Bank of Maharashtra has been implementing Financial Inclusion (FI) directly as well as through Business Correspondents in more than 1500 villages. The FIs is now implemented through all service area villages in rural areas and in allocated wards in semi-urban and urban areas.
Creating awareness
Bank has increased awareness amongst the staff members for opening accounts of every household from the service area villages. Bank employees helped the villagers for filling in account opening forms, collecting KYC documents, getting photograph of the customers. The staff visited the service area villages,
arranged meeting of the villagers in Gram Panchayat Office, collected the account opening forms from the villages and opened zero balance accounts in the branch and then delivered the pass books to the villagers in their villages.
Before the Direct Benefit Transfer Scheme was discussed, Bank started collecting the AADHAR Card numbers from the customers and linked the AADHAR card number with core bank account number.
Banking Correspondents
Customer Service Provider (CSP) of the Business Correspondent was provided with laptop and a handheld machine. The laptop is connected with the branch and the Customer Service Provider open account with the help of laptop in the village itself. The service provider visits the specified village on specified day with small amount. The customers deposits their money in their account or withdraw money from their account. This model is implemented where our own employee acted as customer service provider.
Where the Customer Service Provider is from Business Correspondent, he visits village with a small handheld machine (also called as micro ATM). Smart cards are given to the account holders from these villages. The customer operates their account with the help of smart card through the handheld machine in the village itself. Both the models are well received by the villagers as they receive the banking services at their doorstep in the village.
DBT through Aadhar
Since the Direct Benefit Transfer (DBT) scheme is proposed to be implemented, throughout the country, we have appealed all the existing account holders to submit their Aadhar card numbers to respective branches, so their existing account can be linked with Aadhar card for DBT.
Bank has also tied up with Micro Technologies Pvt. Ltd. for issuance of Aadhar Card numbers to the people, who have not yet registered. Bank is providing a table space in the branch itself to the technical team of Micro Technologies Pvt. Ltd. The team registers the name of the customers who have not so far registered with UIDAI for Aadhar card. The people approaching for registration, who do not have bank account, their accounts are also instantly opened, as same KYC documents are required for registration with UIDAI and opening a bank account.
So far Bank has linked 5 lakh accounts with Aadhar card numbers. The subsidy (Benefit) amount started depositing directly in to the accounts of the Beneficiaries from the Central Government. Very recently Education subsidy amount of Rs.57.52 crores is credited into 3,76,180 accounts of students in 18 states. This is success of the DBT scheme. Bank has determined to make the scheme successful through its 1700 plus branches.
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