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In an effort to digitalise processes, the Delhi Police has set up an e-kiosk at the Parliament Street police station. The move is expected to smoothen the public-police interface and facilitate citizens to lodge a complaint in a contactless manner, said officials.

As per the officials, citizens can look up to the e-kiosk for information related to religious places, petrol stations, post offices, milk booths, hospitals, graveyards, and various police stations apart from lodging complaints. The facility also flashes a message from the Delhi Police commissioner. Also, tourists can look up information on metro stations in the capital on the e-kiosk.

People can also use the facility for e-FIRs, reporting cybercrimes and tenant verification. For lodging complaints, people need to scan a QR code on the screen of the e-kiosk. This also provides access to the Delhi Police’s One Touch apps Himmat Plus and Tatpar Delhi Police. People can download these by scanning the QR code. The e-kiosk offers an option for feedback as well and people in need can look at a list of helpline numbers at the facility.

Deputy Commissioner of Police, New Delhi, Deepak Yadav calls the e-kiosk accessible even for the senior citizens. As per the senior police officials, the police is considering installing such e-kiosks at marketplaces and other places with high footfall and at police booths.

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