conflux 2005 preview

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 Dr M P Narayanan

With a focus on the practioners’ perspective for converting e-Government vision to actionable strategies, the conference is a must for all the stakeholders involved from industry, government or political arena.


It is a well-established that Information and communication technologies (ICT) can help the governments and the public sector to deal with the challenges of economic, social and environmental development and contribute to boosting economic growth and innovation. However, driving good governance with the appropriate change management strategies, state of art technology and robust public private partnership models are the key to success or failures of the e-Government initiatives.

Conflux 2005: The e-Government Conference, a joint effort by Center for Science, Development and Media Studies (CSDMS), Government of NCT of Delhi, major departments of Government of India, key academic and civil society organizations, and multilateral agencies.

The aim of the conference is to provide a knowledge sharing platform and a forum for policymakers, practitioners, industry leaders and academicians for converting e-Government vision to actionable program.


National e-Governance Plan (NeGP) The Government of India has launched the National e-Governance Plan which is perhaps the biggest initiative launched in the country towards usage of ICT in governance.

Conflux 2005 will discuss in detail about the roadmap of the NeGP, the implementation plan, the possible impact and ways to take the message of NeGP agenda to a much wider and deeper level within the governmental system.

At the conference, the State governments would be encouraged to discuss their NeGP action plans, time-lines, potential areas of collaboration with the industry and the civil society and within the government.

International participation
Conflux 2005 will showcase some of the good practices in e-Government from several countries from Europe, South Asia, South East Asia, Middle East and North America. Conflux 2005 will be one of the few knowledge sharing events in e-Government, which have judicious mix of national and international perspectives at the single platform.

Hon’ble Chief Minister,
Shiela Dikshit will be
inaugurating Conflux 2005.

“In the 21st century we would like to have the best of the world that has gone by, and the best of what can be created in the new world.”

R. Chandrashekhar,
Joint Secretary
(e-Governance), Ministry
of Communication and
Information Technology
will be delivering keynote
address at Conflux 2005.

“For us, e-Governance means ensuring or facilitating that services reach citizens – the rural mass, which is devoid of bare – minimum; improving the efficiency of government functioning; and ensuring better quality of services.”

Prakash Kumar,
IT Secretary, Delhi
will be a key
speaker in Conflux 2005.

“If a person cannot find the information relating to any government department or services online, it can be presumed that it is not available anywhere else.”

Key Tracks

Track I: Technology framework for e-Government
This session will cover technology solutions for key focus areas of a typical National e-Government Plan. Besides, e-Government enterprise architecture, security issues in e-Government, interoperability issues, e-Health, e-Education citizen identification and authentication mechanisms, back office automation, providing single window services through web, Citizen Relationship Management (CRM) solutions from various countries will also be covered.

Track II: e-Government strategic framework and future strategies
The strategic options and best practices with a view to learn from national and international experiences for developing strategies will be the thrust of this track.

Track III: e-Government applications for local governance and role of civil society
e-Government framework for Panchayati Raj Institutions (local governance institutions), citizen participation in e-Government projects, delivery mechanisms and social inclusion, rural knowledge centres for local content generation, etc. will be the focus of the track.

Key sectors to be addressed

  • Citizen services
  • Income tax/Commercial tax
  • Land records
  • Municipal e-Government
  • Passport department
  • Police departments
  • Postal department
  • Registration services
  • Transport
  • Treasuries automation

Special Sessions

The success of the national e-government plan of India largely depends upon the capacity building and enhancement of the absorption capacity at the Panchayat level. The strategic framework to bridge the access divide at the grassroot level has been prepared by the Ministry of Panchayati Raj. The right implementation will help Panchayati Raj Institutions (PRIs) leapfrog traditional problems of developments like poverty , illiteracy, corruption, disease, unemployment and social inequalities and move rapidly into the modern information age.

In order to discuss the strategies and know about the current developments in the sector, Conflux 2005 will have a dedicated session on the subject in association with the Ministry of Panchayati Raj, GoI. The session will focus on studying the existing initiatives, experiences of various departments and civil society organisations and experts on building skills and absorptive capacity of PRIs. Additional, the participants will also debate the government initiatives and plans to create enabling infrastructure at grassroot level for the delivery of electronic public services.

ICT in Education
There is abundant evidence that the use of ICT can lead to positive academic outputs, higher literacy rate, better attitude towards schools and better understanding of the abstract concepts. The audience that gains most from use of modern technologies in education are low income households, people with disabilities, marginalised communities if the right approach is taken.

The ICT in Education session during Conflux 2005 will focus on using ICTs for improved learning, support strategies for disadvantaged groups, study of ICT impact on society and discussions on evolving most conductive education environment on ICT usage for eradicating infopoverty. The session will be organised in colloboration with Ministry of Human Resource Development, Government of India.

For a health system to function effectively there are two basic requirements- appropriate services should be made to the people and the services should be accessible to all. Information generates awareness and greater awareness leads to better decision-making, better service provision and greater outreach of the services as well. This is the role played by ICT in health in a nutshell. Right from the radio and television to computers, the Internet, remote sensing and satellites, ICT has increasingly become more and more specialised in information collection, storage, management and dissemination, and it is this, which lends it indispensable to all development efforts, including public health. This session on e-Health will be organised in collaboration with leading government and non-government organisations in this sectors.


Centre for Science, Development and Media Studies

Centre for Science, Development and Media Studies (CSDMS) is a leading Asian non-governmental institution engaged in advocacy, research and community building in e-government, ICT for Development and knowledge management issues through capacity building and media initiatives.

GIS Development Pvt. Ltd.

GIS Development strives to promote and propagate the usage of geospatial technologies in various areas of development for the community at large. It remains dedicated to foster the growing network of those interested in geo-informatics worldwide and Asia in particular.

Host State

Government of National Capital Territory of Delhi
Government of Delhi has been rated as one of the spiring leaders in the latest e-Government rediness ranking report of Government of India. In the past few years, Delhi Government has executed creditable work in integrating/ automating services from various government departments, and making electronic public services available.

Institutional Partner

Indian Institute of Technology Delhi It is a premier centre of excellence for higher training, research and development in science, engineering and technology in India. It has been engaging in e-Governance documentation, analysis and events for the past few years.


Danish Technological Institute (DTI), Denmark

The Danish Technological Institute (DTI) is one of the oldest technological institutes in the world. DTI has successfully carried out a projects like BEEP (Best e-Europe Practices), PRISMA (Providing innovative service models and assessment).

The Society for Promotion for e-GovernanceThe Society for Promotion of e-Governance (SPEG) is a mission mode organization in India for the promotion of e-Governance and e-Democracy as tools for enhancing efficiency and transparency in government services to the citizen.

Supporting Partners

The Commonwealth Centre for e-Governance

The Commonwealth Centre for e-Governance (CCEG) is a think tank operating under the auspices of an e-Governance program of the Commonwealth Secretariat in London, UK.

Technical University of Denmark (DTU)

DTU is a self-governing university contributing to value creation in society on a sustainable foundation: through collaboration on R&D activities with private enterprises; through applications for patents and establishment of new enterprises and through the University’s education.

Internet Service Provider Association of India

With the formal announcement of Internet privatization during the later part of 1997, ISPAI had taken a lead role in monitoring the privatization process.

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