Himachal Pradesh Chief Minister Sukhvinder Singh Sukhu, on 3rd March, declared the State Government’s ambitious initiative to introduce e-governance services across all 60 Urban Local Bodies (ULBs) in the State. The groundbreaking plan aims to revolutionise citizen interaction with public services, providing integrated solutions through a state-wide Service Delivery Infrastructure.
Under the National Urban Digital Mission (NUDM), the State Government has entered a tripartite agreement with the Union Ministry of Housing and Urban Affairs (MoHUA) and the National Institute of Urban Affairs (NIUA) to implement the Urban Platform for DeliverY of Online Governance (UPYOG) platform. This platform will digitize and transform urban services, offering a unified portal for citizens statewide.
The initiative promises easier access to urban services, automated status updates, and enhanced collaboration with city officials for citizens. Urban Local Bodies are expected to benefit from increased productivity, timely service delivery, improved revenue generation, and data-driven performance management. The State Government will leverage real-time data for policy formulation fund disbursement, and to foster innovation and competition among cities.
Chief Minister Sukhu emphasised, “The initiative to implement e-governance services across all ULBs aims to enhance transparency, efficiency, and coordination in urban governance through technology integration. The State Government remains committed to leveraging technology to improve its citizens’ services.”
As part of the implementation plan, the State Project Monitoring Unit (SPMU) will supervise the UPYOG platform at the state level. Moreover, the initiative includes using a Drone-based Geographical Information System (GIS) for Property Mapping and Survey in ULBs and Door-to-Door Parivar Surveys for generating Parivar Registers in Urban Local Bodies.
UPYOG, a micro-service-based digital infrastructure, offers locally relevant online solutions to enhance citizen access to urban services and streamline administrative processes.
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“The implementation of e-governance services is poised to bring about a significant transformation in the lives of citizens across all urban local bodies in the State, making municipal administration simpler, more responsive, transparent, and permeable,” said the Chief Minister.