iON: Integrated IT-as-a-Service for SMBs
Implementing Agency: Tata Consultancy Services, Mumbai
TCS pioneered iON has been developed to deliver IT in the third generation service model to SMBs. In this model, using scalable cloud computing technology, iON removes the need for SMBs to invest in IT assets and retain scarce IT talent. Through a pay-per-use business model, iON helps SMBs leverage technology at an affordable cost. More than 200 SMBs across India are leveraging the iON solution and have reduced their total cost of technology ownership by 35-40 per cent. iON is expected to yield $1 billion in revenues over next 5 years for TCS. The main objective of the project was to address the unique IT needs of the Small and Medium Business (SMBs) segment and design a distinct approach to meet them profitably. iON employs cloud as a channel to deliver technology to SMBs. With over 10 million broadband connections in India, applications hosted in the cloud can reach every SMB, can be upgraded continuously, and can provide a much higher level of data security. iON offers a pre-integrated suite of hardware, network, software and services from TCS. Integrated applications provide a comprehensive view of business enabling better decisions. The project has been built with inputs from a number of small businesses. SMBs can start small and plug-in additional applications as they grow. Another unique feature is that TCS takes complete accountability for solution adoption. Customers are charged only when they go live with iON and the solutions are kept constantly cutting edge. Also, iON platform capacity grows with increasing computing needs of SMBs. The platform is resilient to failures. The service switches over to an alternate data center in case of a disaster.
Creation of Cloud Infrastructure to be used by the DIOS at remote districts, Assam
Implementing Agency: NIC Assam
The NICNE Intranet project has created a low cost test bed for testing various applications developed by various district level officials and to help them create their own platform remotely. It’s also used as a knowledge sharing platform within the community. Launched in 2010, it was initially started to provide PAAS (Platform as a Service) to all the DIOS in the districts in Assam.
A OSS-based CMS namely Drupal was installed on top of one instance over the cloud. The target group for such a platform were internal officers of NIC across the state so that they can share all the knowledge and success stories from all over the state and others can benefit from it. It was one of the very first projects in the country of its kind. It is basically a platform for knowledge sharing within NIC to enable interaction and learning amongst themselves. The main objective was to have a collaborative test bed at a much lower cost of ownership. The main challeneges faced during this project were having no prior knowledge of such a platform and he amount of inventiveness required. Also there were security of information concerns to deal with in terms of classifying which information to be put on portal and which one to be abstained from it.