OECD urges government and industry to protect consumers’ interest in the case of online purchase
OECD countries have agreed a new approach to protect the rights of consumers in a better way and to make online shopping safer. The OECD countries have called on national authorities and business to make it easier, cheaper and quicker for people to resolve complaints and get compensation when they are unhappy with goods or services they have bought online. Consumers should also have the right to band together to take legal action against a firm, known as
