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In sync with the administration commitment to provide public services “Anywhere, Anytime on Any device,” Department of Information Technology, Chandigarh Administration, has launched myChandigarh mobile application which is a gateway to the hub of smart mobile applications i.e. City Bus Guide & e-payment mobile app which were also launched and integrated in myChandigarh app, along with already running mSampark, RLA & e-campus mobile apps. Citizens can now access all smart five mobile apps by downloading myChandigarh app on their android-based mobile phones. The myChandigarh application was launched by Sh. Vijay Dev, IAS, Adviser to Administrator, Chandigarh Administration in UT Secretariat, Sector – 9, Chandigarh.

The applications are android based with new user interface for better visibility and support for all android versions and screen sizes with material design compatibility, which are very light clean and fast and can be installed and run smoothly on all android mobiles as well as tabs. The application has been developed on android platform keeping in mind the large share of Android smart phone market, availability of low cost Android-based smart phones which will make accessibility of public services better.

City Bus Guide has been developed for Chandigarh Transport Undertaking (CTU) buses as an interactive mobile application which will act as pocket guide to provide information related to CTU buses routes, stops and timings on the finger tips of the daily bus commuters. City Bus Guide app will let search for available buses between any two bus stops, by just choosing the starting point and destination point. The apps will provide real-time transit information — such as the location of the closest bus stop with the soonest-arriving bus, or the low-down on various routes to get you to your destination faster.

e-payment app has been developed to make online payment of electricity and water bills on the move from mobile phone. e-Payment mobile app can only be accessed through myChandigarh app, citizens have to first download mychandigarh app from Android play store on their mobile and then can easily access e-payment app in mychandigarh app with single tap on e-payment icon on the mobile screen. Citizens will be charged Rs 10 per transaction amount on Internet banking, 0.75 per cent would be charged upto to Rs 2000 and one per cent above Rs. 2000 on debit card and one per cent of transaction amount on credit card and over and above will be charged at 14 per cent service tax on every transaction.

The apps provide real-time transit information — such as the location of the closest bus stop with the soonest-arriving bus, or the low-down on various routes to get you to your destination faster.

myChandigarh , City Bus Guide and e-payment mobile apps are developed in-house by Society for Promotion of I.T. (SPIC), under aegis of Department of I.T, Chandigarh Administration. Currently, the myChandigarh app can be downloaded from Google Play store and in which you get links to download city bus guide, e-payment and other apps.

Vijay Dev, IAS Adviser to Administrator said, “myChandigarh will provide an important access channel for Administration to reach citizens (G2C) and it will helps in enhancing the capabilities of eGovernance. The high rate of mobile phone penetration opens a new channel for governments to reach their citizens fast and provide timely information to them and as the infrastructure is not a big issue, it seems to be very economical and effective medium to provide services to the public”. He further said, “City Bus Guide app will provide real-time information about the bus timings and route information, which is a way forward to make bus services more convenient and accessible to the public. He also directed to strengthen the network of CTU buses and also to increase the frequency of night bus service.”

Vikram Dev, IAS, Secretary Transport, said, “mGovernance is inevitable and the number of people having access to mobile phones and mobile Internet connections is increasing rapidly. The mobile access anywhere anytime is becoming a natural part of daily life and government will have to transform their activities according to this demand and myChandigarh and City Bus Guide is an excellent example of extending public services into mobile platform.

Dr. S.B. Deepak Kumar, IAS, Secretary, Information Technology, Chandigarh Administration said, “Mobile technology has the potential to make public services more flexible and citizens more informed, as they can access information anywhere at any time from their mobile device. myChandigarh is a effective tool to extend access to existing services, to expand the delivery of new services and to change the way of working within the government.”

Prince Dhawan, IAS, Director, Information Technology, Chandigarh Administration, said, “The prevailing use of mobile phones by citizens provide a communication channel that vastly improves the timeliness and ease with which citizens can access public services and taking public service delivery system to new levels.

myChandigarh app will enhance the value of government services and it will offer through city bus guide, e-payment, e-campus apps are catalyst in achieving the ultimate goal of connected governance.” He also said, “It’s a dynamic app backed by database programming and access through web services which has been developed keeping in mind user perspective and this app is unique as it gives real-time information and bus users can get the exact details of bus timings and details of bus traveling on a particular route and which will help in minimising the waiting time of bus user.”

The applications are studded with multiple information & features:

• City Bus Guide App

• Source And Destination (All routes, stops and timings): Enter source and destination and get all the routes between them, along with the bus timings and bus stops.

• Bus Routes with All-Day Timing: Get Route details from starting point to end point with timings. User can also get any bus time details which the bus operates on throughout the day.

• Bus Stops with All-Day Timing: Get the next buses coming on this stop with time details.

• Send Feedback: User can send feedback by clicking on the feedback menu from the app and along with his name, phone number, e-mail user can submit his feedback regarding CTU services, buses, timings, fares, etc.

• User can get fares details for AC and Non-AC buses by clicking the bus fares menu from the app.

• From the helpline menu, user can directly call the CTU helpline by single click from the app.

• The bus pass menu offers all the details about the CTU buss pass including Daily pass, student pass, etc.

e-payment App:

• Citizen can enter consumer number in quick pay option in the app and can make payment of electricity bill and water bill instantly.

• Citizen can make payment using debit/credit card of any bank through net banking facility as well.

• Citizens can view and download old payment receipt.

• It’s a very user-friendly app with fresh and clean design.

e-campus app:

• Students/parents can check complete profile of student on mobile.

• Details of marks scored in each quarterly exam can be viewed on mobile by students/parents.

• Students/parents can fetch subject wise assignments on their mobile.

• Students/parents can get the list of subjects allotted session wise.

• Students/parents can also get the details of the teacher on selecting the subject.

• Students/parents can easily view the fee installment plan for the entire session as well as history of installment paid.

• Students/parents can also view subject wise attendance of the students.

• Multiple accounts can be managed through this app.

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