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Government employees in Karnataka state will soon have to be punctual and timely while attending offices, as the state government is soon making, digital signatures and biometric attendance, mandatory.

The Maharashtra government has formulated its e-governance policy which says that the state will adopt an electronic document and work flow system, where all transactions will take place electronically (e-mail or scanning) and old records will be digitised. The draft policy prepared by city based computer scientist Vijay Bhatkar has been approved by the state and will soon be implemented in government departments.

Public services like information availability, issuing of forms and applications, licenses, permits, certificates, sanctions or approval and receipt or payment of money, application submission, application status tracking and transactions will be possible at all government departments.

The implementation of the policy began on September 23 after a government resolution was issued. “Each government department has been asked to define its own e-governance vision for the next few years. The most important aspect of the policy is that Marathi will be the first and mandatory language in all e-governance initiatives across applications and processes so that the benefits reach the citizens of the state,” said Rajesh Agarwal, secretary, state Directorate of Information Technology (DIT).

The policy states that each department will have to prepare a list of citizens' services for e-enablement and implement them in a time bound manner.

An official in the state DIT said, “The policy has been framed in order to conduct speedy documentation process and bring transparency into the functioning. Once all 44 departments of the government implement the policy, citizens will not have to visit government offices for procuring documents. Everything will go online.” The official said that a detailed phase-wise plan will soon be circulated to all departments. “At present we are depending on servers from private companies to manage our data. We have spent crores of rupees on them. But now, we will have our own server which will be called State Data Centre. This data centre will provide the required infrastructure in the form of software applications for e-governance,” the official said.

The state government will also prepare a legislation called the Maharashtra Mandatory Electronic Delivery of Public Services Act to make it mandatory for all government offices and departments to provide services electronically to citizens.

Training programmers will now be conducted by DIT for government officials to educate them about the applications of e-governance, its usefulness and skill development.

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