The United Nations (UN) has released survey of e-Government readiness around the world. The United Arab Emirates (UAE) were the highest ranked countries in the Middle East. The UAE moved up to 32nd spot from 42nd in 2005.
All the Gulf countries made major improvements reflecting the regional drive towards developing knowledge-based economies. The survey was based on the impact of the regional information technology (IT) industry. According to the UN report, the UAE is among only a handful of countries that uses eMail and RSS to interact with its citizens. It is among the top five countries in terms of enabling transactions between the government and citizens. The UAE's Ministry of Labour website was highlighted as one of the few government sites anywhere with an electronic signature. According to the UN report, regional e-Government sites also came out as very progressive like Kuwait's ministry of social welfare was noted for offering online account creation, form submission and payment, while Jordan's Ministry of Education was noted for allowing online payments as well as encouraging citizen participation. The Qatari government's new web portal Hukoomi, which was unveiled on February, 2008 also providing an impressive array of 275 services, 56 of which are specific e-Services.