e-Governance

Better Managed Government Websites

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Guidelines for the management of government websites has been formulated by the department of administrative reforms and public grievances, New Delhi, along with the department of information technology, and National Informatics Centre (NIC). This step has been taken in order to enhance the uniformity and functionality of these government websites.

As a part of the Central Secretariat Manual of Office Procedure (CSMOP), the document was released at the twelfth national conference on e-governance which was held in the state recently. The manual is being circulated among all government departments at the central, state and district levels for implementation on a priority basis. Adherence to guidelines will also serve as the basis for obtaining a Standardisation Testing Quality Certification (STQC).

The guidelines direct that all application forms existing in the public domain and meant for application procedures for licenses, certificates, scholarships, grants, services, information, loans, utilities etc should be published on the concerned government websites for the convenience of citizens. They also call for the formulation of a web content review policy (CRP) laying emphasis on accuracy, relevance and currency.

The document also lays special stress on providing information on welfare programmes and schemes which may benefit individuals and groups of citizens, especially women and the physically challenged. Another mandatory guideline incorporated in the document is the compulsory inclusion of all Acts passed by the Parliament and state legislative Assemblies on the website of the concerned government department, so that they can be accessed for reference.

Moreover, the guidelines suggest that all documents published and issued in the public domain by governmental departments, ministries, public sector units and organizations must be published in the website. Making it mandatory to archive the announcement once it loses relevance or after the expiry of the time period attached to the event, the guidelines aim at providing authentic and accurate information to the citizens.




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