e-Governance

Telephone Bill Payment Through Common Service Centres: BSNL

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Bharat Sanchar Nigam Limited (BSNL) announced that the villagers in West Bengal from July onwards can submit their landline and mobile phone bills through Common Service Centres (CSCs) or Tathya Mitra Kendras set up by Srei Sahaj e-Village Limited across 14 districts of the state under the National e-Governance Plan (NeGP).

The hassles of going to the BSNL office for payment of bills is no longer there. BSNL's West Bengal circle have signed an agreement with Srei Sahaj e-Village Limited and West Bengal State Rural Development Agency of Panchayat and Rural Development Department.

S Roy, Chief General Manager of BSNL said that, “Telephone bill payment have always been a problem for rural consumers. This initiative will hopefully solve this problem. Moreover, we are looking forward to strengthen Internet connectivity in villages. By September this year, we expect to provide broadband connections to 90 per cent of the village blocks.”

The CSCs provide various services which include governmental services like submission of forms, revenue payment and non-governmental services like payment of electricity bill, access to internet, fax, e-mail, railway ticket booking, examination results and computer training.

Speaking on the occasion, MN Roy, Principal Secretary of Panchayat and Rural Development Department said: “West Bengal is far ahead of other states when it comes to the successful implementation of Common Service Centres project. Through the Common Service Centres, the rural mass could access various services at their doorstep at a nominal amount. Within a month after today's agreement, payment of telephone bills will be added to the project, making payment of bills easier for the rural consumers.”

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