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TECHNOLOGY

Citizen-centric!
Citizen-centric!

[This article was published in the September 2010 issue of the eGov Magazine (http://www.egovonline.net) ]

Sanjog Helpline is working well as a grievance redressal system that prods field officials until a complaint is resolved

Automating self-services
Automating self-services

[This article was published in the August 2010 issue of the eGov Magazine (http://www.egovonline.net) ]

Hi-tech building blocks are being used to enable diverse micro transaction needs of the citizens

Oil is well, post BI
Oil is well, post BI

[This article was published in the July 2010 issue of the eGov Magazine (http://www.egovonline.net) ]

An enterprise-wide implementation of business intelligence solution is helping the oil-and-gas major reap big benefits

One-window citizen interaction
One-window citizen interaction

[This article was published in the July 2010 issue of the eGov Magazine (http://www.egovonline.net) ]

UC enables officials to cut time-to-action by leveraging multiple communication windows running in the backend

Transformation is in air, again
Transformation is in air, again

[This article was published in the July 2010 issue of the eGov Magazine (http://www.egovonline.net) ]

India has changed much since Independence, but in the last decade or so, it has also transformed a bit.

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