On November 2, 2026, the Centre notified the Grievance Redressal Rules under the Viksit Bharat Guarantee for Rozgar and Ajeevika Mission (Gramin), or VB-G RAM G. The rules allow complaints on any matter related to the scheme’s implementation and require grievances to be resolved within 15 days.
Notified by the Ministry of Rural Development, the final rules have dropped several provisions that were included in the draft circulated in May 2026.
One key provision removed from the final rules required the registration of a First Information Report (FIR) if preliminary inquiries or social audits revealed prima facie evidence of financial irregularities.
Another dropped provision required action-taken reports on grievances to be placed before panchayat and district panchayat meetings for review and monitoring. Both provisions were part of the grievance redressal framework under the Mahatma Gandhi National Rural Employment Guarantee Act (MGNREGA), which was replaced by VB-G RAM G earlier this year.
The Ministry has also dropped the proposal to designate one day every week for grievance officials to receive complaints.
Multiple Ways to File Complaints
Under the new rules, complaints can be submitted in person to the designated Grievance Redressal Officer or sent through Speed Post. Complainants can also use a digital grievance platform notified by the Centre, telephone helplines, or other modes specified by State governments.
The rules make it clear that no complaint can be refused registration because of its format, language, method of submission or procedural deficiencies.
Complaints received in physical form at the Gram Panchayat, Block or District levels must be entered on the designated digital platform on the same day or by the next working day.
Every complainant must receive an acknowledgement containing the registration number, date of receipt, and details of the authority that received the complaint.
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Seven-Day Inquiry and 15-Day Resolution Timeline
Grievance Redressal Officers must examine every complaint and can seek relevant records and information from the concerned authorities. They may also hear complainants before taking a decision.
The rules require inquiries to be completed within seven days of receiving a complaint. The findings and action taken must be recorded and communicated to the complainant.
If a grievance remains unresolved after 15 days, it must be escalated and tracked until it is disposed of. The rules also provide for an appeal mechanism under the VB-G RAM G Act, 2025.