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In another step to strengthen the implementation of Digital India, the National e-Governance Division (NeGD), Ministry of Electronics & IT (MeitY) has signed an MoU with CSC (Common Service Center) e-Governance Services India Limited on August 26, 2020.

The move will facilitate the delivery of UMANG services at CSCs, in an assisted mode, thereby making services on UMANG app available to citizens through the network of 3.75 lakh CSCs. The CSC operators Village Level Entrepreneurs (VLEs) will enable citizens to avail e-Governance services of 140 departments through the UMANG app. This will benefit those citizens who either do not have access to smartphones or are not comfortable accessing the app-based e-services on their own.

For the masses, this will not only enhance access to government services significantly but also expand the gamut of services that VLEs offer citizens, thereby increasing their income and viability. All these UMANG services are being enabled on CSCs without any additional cost and NeGD is making all services available to CSCs at zero cost.

The invaluable synergy between UMANG and CSCs will make available over 1000+services from 140 departments on the UMANG platform to CSCs. This will be of great advantage to the 140 departments connected on UMANG platform too, as their services will be delivered in an assisted mode now, in one go, without incurring any cost.

Also Read: MeitY asks MHA to allow digital kiosks in villages to function

UMANG was developed by NeGD, MeitY. It was dedicated to the nation on November 23, 2017, by our Prime Minister Narendra Modi. Within a short period of its successful implementation, the mobile app attained four illustrious awards including ‘Best m-Government service’ award at the 6th World Government Summit held at Dubai, UAE in Feb 2018. The aim to develop UMANG has been to facilitate ease of access to major Government services for citizens from a single mobile app.

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