According to the Symantec Internet Security Threat report, ITeS firms lose about US$ 500 million of potential and actual revenue due to data loss and data security fears. Individual users too are no less vulnerable to spams and malicious codes.

About 74% of all monitored e-mail traffic in India was spam, against the global percentage of 61%. The report found 38,465 distinct bot-infected computers in India. Bots are software applications used in coordination and operation of automated attacks on networked computers. Among cities, Mumbai was the most vulnerable, having 33% of bots in India, to be followed by Delhi (25.0%), Chennai (17.0%) and Bangalore (13.0%). Among sectors, financial services, telecom, IT- ITeS are particularly vulnerable in India. Over 50% of enterprises saying their PCs had been infected by spyware. About 20% of employees said that they had accidentally visited sites containing spyware while over 70% of IT managers across India said their employees had received phishing attacks via e-mail or instant messaging on their office PC. Worms as a percentage of malicious codes were at 57% in India, which was higher than the global average of 31%. Virus at 21% of all malicious codes in India was significantly higher than the global average of 4%. Among the top 10 malicious code propagation vectors, file sharing/ executables was the highest vector at 53% in India, much higher than the global figure of 22%. The report attributed this to lack of security awareness among Indian enterprises. It cited file transfer/ attachment (37%) as a vector as another concern as it could increase with growth of Internet penetration.

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