Kashmir Gets its First Call Centre
The first call centre of the valley has come up in Kashmir very recently. Some 230 young men and women work at the call centre owned by Access Infrastructure, which serves clients only in the Kashmir Valley.
The first call centre of the valley has come up in Kashmir very recently. Some 230 young men and women work at the call centre owned by Access Infrastructure, which serves clients only in the Kashmir Valley.
Special Multi-purpose cards for Indian Kashmir is being planned by authorities to help identify them as Indian nationals and to also check infiltration in the state. The Home ministry of India is providing the Multipurpose National Identity Cards or MNIC to all citizens of 15 years and above.
Omar Abdullah’s new government in Jammu and Kashmir (J&K) has promised within the arena of e-Governance to provide for a legislation to strengthen the Right to Information (RTI) Act in the state. A call centre towards the same is being planned.
The Government of Jammu and Kashmir (J& K) has set up an exclusive e-Governance Agency called the Jammu and Kashmir e-Governance Agency (JaKeGA), with an empowered Board of Governors, headed by the State Chief Secretary.
Speaking in the Lok Sabha yesterday Minister of Communications and Information Technology, A. Raja informed that there are a total of 4.98 million Broadband subscribers in the country as on 31st October 2008. A list of State-wise number of Broadband subscribers is given below…
The programme was launched on 2nd February 2006,and CAG were requested by The Ministry of Rural Development to conduct a performance audit in the very first year of its implementation 2006-07 to assess gaps…
Though India is considered to be a major IT destination, it would not be wrong to state that most of the IT boom or development has been confined to the major cities of Delhi, Bangalore, Mumbai, Hyderabad and Pune.
e-Governance is an important tool for providing effective, transparent and responsive administrative matters delivery system, according to BR Kundal, Chief Secretary of Jammu & Kashmir.
[This article was published in the December 2007 issue of the eGov Magazine (http://www.egovonline.net) ]
Sarai is a programme of the Centre for the Study of Developing Societies, (CSDS), one of India