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Kashmir Gets its First Call Centre

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The first call centre of the valley has come up in Kashmir very recently. Some 230 young men and women work at the call centre owned by Access Infrastructure, which serves clients only in the Kashmir Valley. Access sees information technology prospects improving in Kashmir and thus has just hired 60 more employees. Chief Minister Omar Abdullah laid the ground for another call centre last month.

In 2001, Srinagar had just 4,000 computers and no access to the Internet. It has now grown to 16,000 computers linked to the internet at the same time and 42,000 registered users, causing huge broadband traffic.

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