Municipal Administrative System (MAS), an e-governance project will get functional from July this year. The project is being implemented under the Jawaharlal Nehru National Urban Renewal Mission(JNNURM).
Termed as business process re-engineering system, it is aimed at improving services of the civic body such as facilitating online payments of property taxes, water cess, registration of birth and death and building permissions. Besides, people can register complaints online and there will be a grievances redressal cell to look into the complaints.
The BMC is also developing 103 centres to promote use of online service where common man would also be provided technical staff to help them use the service. The centers include 70 ward offices, 14 zonal offices and 19 other BMC offices.
