The National e-Governance Division (NeGD), under the Ministry of Electronics & Information Technology (MeitY), has successfully conducted a State Capacity Building Workshop on Emerging Technologies, in collaboration with the Government of Arunachal Pradesh. Held from November 5-6, 2024, the workshop is part of NeGD’s ongoing initiative under the Digital India programme, specifically aimed at enhancing capacity through its Capacity Building Scheme. These sessions focus on demystifying emerging technologies and their transformative potential in service delivery and policy formulation.

The workshop, hosted by the Government of Arunachal Pradesh and attended by over 150 officials, featured leadership training for senior government officers on the first day, with participation from the Chief Secretary, Principal Secretary, Commissioners, Secretaries from various departments, and officers from the Department of IT and Communication. A mid-level training session for directors and other officials followed on November 6, 2024.

The primary goal was to equip officials with skills to identify and leverage technology to improve service delivery. In the opening session, Chief Secretary Manish Gupta shared key insights on Artificial Intelligence (AI) applications in governance and administration. He highlighted the practical benefits and challenges of AI integration, drawing on real-life experiences, and reiterated Arunachal Pradesh’s commitment to digital transformation for more responsive and efficient governance.

The Wadhwani Centre for Government Digital Transformation served as the workshop’s knowledge partner, offering expertise on practical applications of emerging technologies. Discussions centered on AI and data-driven solutions to enhance government operations, providing participants with a hands-on understanding of how technology can elevate public service delivery.

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Launched in August 2023, NeGD’s capacity-building workshops are distinguished by a unique government-industry partnership. The session in Arunachal Pradesh adopted a use-case approach tailored to local governance scenarios, enabling participants to engage in contextual ideation. This approach fostered innovative thinking about technology’s role in governance, underscoring the potential of digital advancements for public benefit.

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