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E-governance through e-Nagarpalika in Madhya Pradesh

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E-governance through e-Nagarpalika in Madhya Pradesh

The state government of Madhya Pradesh has launched a new portal ‘e-nagarpalika’ to provide e-governance to its citizens. Through this digital platform, all municipalities and corporations across MP have been connected online providing easy access of government services to people.

UST Global, a US-based leading digital technology services company has partnered with the MP government to usher in a new era of good governance, accelerated economic growth, and inclusive social development. Around 378 urban local bodies including 16 Municipal Corporations, 98 Municipal Councils and 264 Nagar Panchayats have been connected through e-Nagarpalika.

People can avail services like birth, death and marriage registration, request for litter and debris collection, evidence certificate for insurance claims and requests for fire extinguishing services, septic tank cleaning, sewerage cleaning, tree cutting, water tanker, ambulance, mobile toilet, funeral van and grievance registration and tracking on the portal.

e-Nagarpalika can be accessed through a mobile app, internet, call centre, SMS and a citizen facilitation center. From governance perspective, e-Nagarpalika will include financial accounting management, budget, property tax process, water charges, project systems, asset management, procurement and material management, HR and payroll, real estate management, employee self service.

e-Nagarpalika will serve as a single platform for linking seven smart cities, Atal Mission for Rejuvenation and Urban Transformation (AMRUT) planned by the MP government.


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