Cloud technology, the new computing paradigm, which provides variety of services is here to stay and play a vital role in providing security solutions to both government and private organisations, informs Nilesh Jain, Country Sales Director, India and SAARC, Trend Micro, while speaking to Elets News Network (ENN)
Cloud technology is the buzzword these days. How can it be put to use to improve citizen- centric services?
With the Government’s ‘Digital India’ campaign, the prime example of Cloud-driven citizen-centric services is right in front of us. A Cloud-based approach can lead to a massive improvement in any service, dissemination and usability quotient through better asset utilisation, lower project rollout times and adaptive organisational infrastructure. It creates a tangible and positive impact upon user engagement, service delivery speed and user experience level.
Implementing a Cloud-based solutions net- work can also help governments and organisations in cutting down on massive overheads created due to unnecessary paper trail, administrative costs, and software/hardware maintenance. The adoption of this technology offers a plethora of benefits through which governments can deliver tailored service solutions to its citizens.
What are the Cloud-related products/services that you offer?
Trend Micro, a global leader in IT security, offers Cloud and data centre security solutions for organisations. These solutions are aimed to offer comprehensive protection of data, application and prevention of business disruptions without compromising on regulatory compliance. Delivered through Trend Micro’s deep security platform, these solutions provide advanced server security to an organisation’s virtual, Cloud, as well as physical servers. An agentless, automated architecture with centralised management and vulnerability shielding optimises virtual servers and increases performance, resulting in saved time and resources and accelerated ROI.
Tell us about some of your Cloud technology-based deployments implemented in India?
Our services in India are on par with our global standards. We have deployed deep security platforms for major projects in India including several Government-backed initiatives to offer Cloud and data centre security solutions which are tailored specifically to the Indian landscape.
What is the scope of PPP in the field?
Governments across the globe are facing a tremendous quandary – delivery and implementation of faster and better services through Cloud-based citizen-centric solutions, as it improves the two-way communication between the government and citizens. Considering the fact that the major source of capital generation for the government is through taxes, fees and contribution, the effort to deliver optimum value becomes a bit untenable if the government decides to develop its own Cloud infrastructure.
This leaves the field wide open for a public- private partnership. Enterprises which offer Cloud-based services and security solutions can leverage their existing Cloud capability in order to deliver the required services while ensuring cost- effectiveness for the government, lowering the drain on its expenses. Moreover, the saved capital expense, which would have needlessly gone into creating a separate Cloud technology, could instead be utilised to augment and improve upon the existing infrastructure. This benefits both the government and the enterprise offering cloud solutions, and it improves the delivery metrics of the service and the system as a whole.
Compared to global standards, where does India stand in terms of Cloud technology adoption?
India is still at a pretty nascent stage as far as Cloud technology adoption goes. With burgeoning usage of smartphones, portable digital devices and an improved Internet penetration, recent trends very much indicate that the Cloud adoption will soon become the preferred medium for all organisations working in the sphere of service delivery, be it government, private or startups. Cloud-based online education providers and interactive learning academies are already gaining prominence in the country, while several of the highly successful startups in India also leverage cloud technologies for streamlining processes and delivering services. The ‘Digital India’ push by the central government will only increase the adoption rates for cloud based technology solutions.
What are the grey areas, according to you, which you would like the government to focus on?
While increased dissemination and higher adoption rates have been marked as a priority, the government should also pay adequate attention towards ensuring optimum security of their cloud infrastructure. The IT security quotient in India is still well below par as compared to the global standards and might attract undue attention from hackers and other individuals with malicious intent who would look to compromise the cyber security of Indian citizens.