An increased concentration in the market for application software over the last year among the local authorities has been reported by the Society of IT Management (Socitm).
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Concentration in the market is being encouraged by the trend for in-house software applications used by local authorities. The survey covers the software being used in 77 function areas like financial, people and property systems as well as specialist systems for front-line services such as environmental health, libraries, social services and housing management. It also include the systems to support internal management processes such as document management, CRM, content management, and virus detection, as well as specialist applications used by Fire and Police.
