Social Media in Public Diplomacy
[This article was published in the September 2011 issue of the eGov Magazine (http://www.egovonline.net) ]
By Navdeep Suri,
Joint Secretary and Head, Public Diplomacy Division, Ministry of External Affairs
Face2Face is way to open govt
[This article was published in the December 2010 issue of the eGov Magazine (http://www.egovonline.net) ]
Govt can use social media as a potential goldmine for to-and-fro exchange of citizen views on public and policy matters
