Railway call centres for customer care in India
Indian Railway (IR) will set up call centres for customer care and to provide several utilities.
Indian Railways adopting focussed approach on e-Governance
The year 2005 has been significant for the Railways in achieving goals and targets with regard to many things including […]
Bangalore continues to top IT destinations
The results of a recent study of information technology and IT enabled services companies by Trammell Crow Meghraj, international property consultants, says Bangalore was numero uno destination for IT/ITES companies in the country, followed by Mumbai. Hyderabad and Pune steamed ahead of Delhi with Chennai and Kolkata bringing up the rear.
Mumbai and Chennai, new Railway e-ticket hubs
India Railway Catering and Tourism Corporation Limited (IRCTC) is planning to start e-ticketing in Mumbai and Chennai soon looking at the immense success of the e-ticket services from New Delhi. At present reserved tickets which are booked through internet are being printed and delivered only from New Delhi. The process takes 3-4 days to reach the prospective passengers. In order to curtail the delay to deliver printed tickets to passengers, the IRCTC has now planned to install hub stations in Chennai and Mumbai for printing tickets to cater to the needs of the South and West Zone passengers respectively.
