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Institutionalising efficiency
Institutionalising efficiency

[This article was published in the February 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

The proposed right to services legislation in some states of the country will make government officers pay for delay in service delivery. Will it really work?

video conferencing Stickiness grows
video conferencing Stickiness grows

[This article was published in the February 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

Economic considerations drove some quick adoption but a range of benefits and richer experiences are making users stay

A tool for smart governance
A tool for smart governance

[This article was published in the February 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

With capturing and storage costs so low, widespread adoption of DMS can cut down processing times and boost efficiencies

A green revolution is coming?
A green revolution is coming?

[This article was published in the January 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

With IT solutions that optimise business and customer processes, we could soon be seeing onset of smart utilities

Advocating Brand India
Advocating Brand India

[This article was published in the January 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

By listening and by engaging, public diplomacy voices stand better chances of being heard and social media can help much

Govt will ride the cloud wagon
Govt will ride the cloud wagon

[This article was published in the January 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

Adoption of models like SaaS will gain momentum to meet growing expectations in G2C service deliveries

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