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Chief Minister Dhami Introduces Unified Portal for State Services

Uttarakhand Chief Minister Pushkar Singh Dhami inaugurated several innovative digital projects developed by the Department of Information Technology and the National Informatics Centre (NIC) at the Secretariat. These initiatives are designed to make public services more accessible, efficient, and secure, marking a significant milestone in the state’s digital transformation.


The projects, developed in collaboration with the Information Technology Development Agency (ITDA), aim to streamline service delivery through modern technology. Citizens can now access a variety of services through a unified platform, eliminating the need for multiple portals. This “all-in-one” approach ensures prompt and inclusive access to public services.
A key feature of the new initiatives is the establishment of a “Near Disaster Recovery” system at the Secretariat. This system ensures that critical state applications and websites can be restored within 15 minutes during emergencies, minimizing disruptions. Chief Minister Dhami highlighted this development as a major step toward strengthening Uttarakhand’s digital infrastructure, particularly in terms of cybersecurity and data protection.

The Chief Minister emphasized the importance of building robust digital frameworks, referencing the use of the S3WaaS (Secure, Scalable, and Sugamya Website as a Service) framework for department websites. This platform is expected to set new benchmarks for cybersecurity within the state. Additionally, the Chief Minister commended ITDA’s recognition as an Authentication User Agency (AUA) and Key User Agency (KUA) by the Unique Identification Authority of India (UIDAI). This enables the delivery of Aadhaar-based authentication and e-KYC services across various departmental portals, including the UCC and Virtual Registry.


Chief Minister Dhami also addressed the enhancements made to the State Data Center, particularly following recent cyber threats. The 24/7 Security Operations Center under the State Data Center is now operational, reinforcing the state’s defences against cyberattacks. He directed all departments to maintain updated information on their platforms and collaborate with ITDA to ensure the seamless integration of the newly developed systems.


During the launch event, the Chief Minister praised the efforts of NIC and ITDA, urging them to continue fostering innovation and mutual coordination to improve Uttarakhand’s digital ecosystem. He highlighted the need for ongoing advancements in IT to meet the evolving demands of public service delivery and cybersecurity.

The event witnessed the participation of senior officials, including Chief Secretary Radha Raturi, Additional Chief Secretary Anand Vardhan, Principal Secretary RK Sudhanshu, and others. Their presence underscored the state government’s commitment to driving digital progress and enhancing administrative efficiency.


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