Punjab State Power Corporation Ltd (PSPCL) has collected around Rs19,630 crores digitally from 143 lakh digital transactions. Due to a number of easy-to-use digital platforms offered by PSPCL, more than 75% of the collection is now being received digitally, A Venu Prasad, CMD, PSPCL has said.
“Citizen’s confidence in effective digital payments has evolved in such a way that from just around Rs 2000 crores from 43 lakh digital transactions during FY 2016-17, we have now received around Rs 19,630 crores from 143 lakh digital transactions in FY 2020-21, a whopping jump in digital collections. Such attainment is a matter of pride for the state when Punjab is usually considered a farming economy,” Venu Prasad informed.
He added that PSPCL is on the toppers’ list in digital collection segment, which he asserted “speaks” volumes about the PSPCL’s commitment towards offering the “state-of-the-art” easy-to-use digital touchpoints to consumers of the state.
Providing the details of E-payment history, Venu Prasad said that the digital payment facility was started in the year 2008 in Punjab for electricity bills. “During 2017, Punjab envisioned the digital evolution and started the facilities of electricity bill payments through enhanced, innovative, and citizen-friendly digital modes in a big way. PSPCL initiated cost-effective, convenient-to-use, and smooth digital bill payment platforms through Bharat Bill Pay (BBPS) like BHIM, SBI Pay, PNB, HDFC Payzapp, Paytm, PhonePe, Just Dial, Google Pay, Amazon, Umang, etc.”
He also added, “PSPCL has offered all available digital modes of present-day like Net Banking, credit cards, debit cards, Rupay Card, UPI, mobile wallets, RTGS/NEFT, POS machines for the facilitation of power consumers of Punjab by providing round the clock seamless services.”
To encourage more consumers to move to digital modes “happily” with the least financial costs, Venu Prasad informed that PSPCL has undertaken awareness campaigns about digital modes and offers. “Every stratum of citizens have shown remarkable enthusiasm and consumers are now free from long queues at cash counters. Citizens are saving huge direct and indirect costs, which were earlier being incurred in offline modes.”