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Making Government Services Accessible to Common Man

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egov“In the day when we have access to such advanced Information Technology, there is no reason for people to travel to various government departments and stand in queue for hours for getting the certificates or forms that they need,” says Prabhu Narayan Singh. In conversation with Kartik Sharma

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Before becoming the Managing Director Dakshinanchal Vidyut Vitran Nigam, you served as the District Magistrate of Ghazipur. In this post you played an important role in successful implementation of the State e-Governance Service Delivery Gateway. Tell us about it.
The Government in the Centre and in various States aims to make all government services accessible to the common man in his locality, through the Common Service Centres and thus ensure efficiency, transparency and reliability in the delivery of such services to the common man. The State e-Governance Service Delivery Gateway (SSDG) can simplify this task by acting as a standards-based messaging switch and providing seamless interoperability and exchange of data across various departments. During my tenure as the DM of Ghazipur we successfully implemented the SSDG project. It was a major responsibility over my shoulders to spearhead the campaign for e-Governance. We had to take into account the hardware and the software that had to be in place for successful execution of the project. We were able to complete all the tasks well before the deadline.

Dakshinanchal Vidyut Vitran Nigam
• Functioning started in June, 2003
• Consists of 21 Districts divided into 5 Zones- Agra, Aligarh, Jhansi, Kanpur, Banda for better management.
• Total system capacity was 2369 MVA in 2003-04 which is increased to 6689 MVA in 2012-13.
• In 2003-04 Input Energy was 8447 MUs which increased to 17571 MUs by 2012-13, thereby increase of 108 percent.
• Revenue realized in 2003-04 was `1040 Crores which has gone up to `3399 Crores in 2012-13, substantial increase of 227 percent.

What is your view of the e-Governance projects that have been launched in Ghazipur?
While I was serving as District Magistrate, our key objective was to create the system for successfully issuing digitally signed certificates and e-Forms. In the day when we have access to such advanced Information Technology, there is no reason for people to travel to various government departments and stand in queue for hours for getting the certificates or forms that they need. We now have Sahaj CSC centres in the rural areas and Lokvani in urban areas to provide people online access to various services from the government. During my tenure as DM, I conducted many meetings with the owners of Lokvani /Sahaj centres to sensitise them and create public awareness in their respective regions. Several awareness campaigns to educate the public about the online services that have become available were also undertaken. To ensure smooth functioning of all the e-Governance initiatives, we ensured that broadband connection was available to all the Tehsils. The officials in the district were provided with laptops and wireless routers. The funds for these materials came from the Lokvani fund.

Tell us about Dakshinanchal Vidyut Vitran Nigam, where you currently serve as Managing Director. What is the mission and vision of the organisation?
Dakshinanchal Vidyut Vitran Nigam is responsible for power distribution in the 21 districts of Uttar Pradesh. DVVNL covers an area of 31,34.95 Sq. Kms. with 4,38,42,782 population. The Discom covers in its jurisdiction the areas of District Agra, Mathura, Mainpuri, Aligarh, Hathras, Etawah, Etah, Farrukhabad, Firozabad, Kanpur City, Kanpur rural, Banda, Jhansi, Kannauj, Auraiya, Jaulan Urai, Hamirpur, Mahoba, Lalitpur, Chitrakoot, Kanshiram Nagar. Our mission and vision is to make Dakshinanchal Vidyut Vitran Nigam Ltd. as one of the best managed utility corporations in Uttar Pradesh Power Corporation Ltd. and to provide to access electricity to everyone in the zones. I would also like to tell you that today you can pay your electricity bills online in Uttar Pradesh. The link for online bill payment is located at the top of the home page of Dakshinanchal Vidyut Vitran Nigam.

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