Nagendra Singhal,
Head – State e-Governance Mission Team (SeMT),
Government of Uttar Pradesh
Efficient mechanism of service delivery to the citizens from various Government departments is important for sustained economic development. The emergence of the Information Technology has affected both the role and functions of the Government. While undertaking traditional functions, Government is now also expected to launch initiatives for harnessing the power of Information Technology and driving the change towards better quality of life. Information Technology has been instrumental in changing the way in which the Government operates for ensuring efficient service delivery to the citizens. Mammoth efforts have been made for the complete development of the State by extensive use of IT within the process of Governance for providing better citizen services and for enhancing efficiency, transparency and accountability of Government departments with the vision of “Make all Government services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency and reliability of such services at affordable costs to realise the basic needs of the common man”.
Today Uttar Prades h is being looked as the Model State where many effective e-Governance initiatives have been launched
Rise of Information Technology in Uttar Pradesh Initiatives from Department of IT & Electronics  Role of State e-Governance Mission Team, Uttar Pradesh 
Ensuring Standardisation, Interoperability, sharing & Linkage with other e-Governance Initiatives  Capacity Building Business Process Reengineering (BPR) |
Creating new Infrastructure
A large number of e-Governance projects are being conceptualised, designed and developed, implemented and maintained in the State. 885 points of presence have been established to provide internet connectivity up to block level. Now State is planning to upgrade the current bandwidth being provided. State Data Centre (SDC) has been established to work as central reservoir and shared infrastructure for appli-cation, services and data from various State Government Departments. For Cloud Enablement of SDC, RFP has been published. 17909 Common Service Centre (CSC) are being established to work as the front end service delivery points for the Government, Business and Social Services to the rural citizens. Apart from this, State Portal has been launched for achieving interoperability between various e-Governance applications implemented at various levels and geographically dispersed locations. Currently 26 Government Services including Income Certificate, Domicile Certificate, Caste Certificate, Khatauni, etc., are being delivered by using State Portal through CSCs. It has facilitated the citizens by offering better delivery of services in time bound manner and greater convenience. Popularity of this system is proved by the fact that more than 1 crore applications have been received using State Portal since 01st Aug 2012. e-District Project has already been successfully rolled out in 6 districts, and it is now being rolled out in rest of the 69 Districts. District e-Governance Societies have been established in all the Districts to assist the Implementation Agency in implementation of the Project. This Project aims to deliver high volume citizen centric services through front end delivery channels. Many other Projects are being implemented in the State to reduce digital divide and strengthening Service Delivery in the Government.