IGP – Police Computer Wing
Capacity building of planners, executors and end-users needs to be incorporated for greater efficiency of all e-Governance initiatives
Last five to six years have experienced transformational change in the perception, attitude and spread of eGovernance- both horizontal and vertical. Many successful models await replication and integration to transform the scale and value to unimagined levels. No sector remains untouched from the technological touch, but, the gaping digital divide still daunts the whole exercise of transformation to an e-Governed nation.
With the present pace and the likely increase in pace of implementation in coming years, in another six to ten years all major citizen centric services and data would be available at the click of the mouse.
In this whole journey of eGovernance, software solutions have played a big role and need to be given more consideration if targets have to be achieved. The next wave has to be a software revolution. In our country software development and application certainly needs to catch up with infrastructure creation. Also, capacity building of planners, executors and end-users needs to be incorporated for greater efficiency of all e-Governance initiatives. The quality of project delivery and its sustenance also depends on proper training and capacity building.
In coming years, standardisation of ICT infrastructure and uniform spread of the same will reap the desired results of the efforts. Another major issue that needs to be addressed is the need of proper replication policy. The successful projects in all the states should be seen as model projects and be replicated over the country with customised modifications rather than inventing a whole project from scratch. The successful models can be put in the cloud and other states can use them for a fee. Such systems will help in proper utilisation of resources and also uniformity would come in the processes. Development of ERP solutions helping complete functioning to get into the digital mode would make the whole process comprehensive and irreversible. Further, creation of ICT infrastructure and quality capacity building is the key to mitigating the digital divide.
“Non-availability of connectivity has been a major roadblock in making India e-Ready for e-Governance” – Shankar Aggarwal, Joint Secretary, Department of Information Technology, Government of India