“Today governments-central, state and local-across the country are aware and convinced of the benefits of e-Governance. They are finding ways and means to procure and deploy systems to enable e-Governance. The funding is being done by internal accruals and funding agencies. The IT industry is playing its due role in increasing awareness and deploying top of the line systems in India”, says A.M. Sheshagiri, Director, Government, Education and Health, Oracle India, in an exclusive interview with egov magazine

What is Oracle’s vision and goal of e-Governance in the municipalities? How important is IT in improving the service delivery at the municipal level?

The majority of citizens’ interaction with the government happens with the local authorities, i.e., at the municipal level. The challenges faced by municipal authorities to provide reliable access to services are mainly due to the non-integrated nature  of manual procedures of information management followed by these bodies. Thus, application of IT is critical for municipal authorities to improve service delivery to their constituents.

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