Saturday, 1 August 2026 | Asia's First Monthly Magazine on e-Governance · Est. 2005
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A Nation Online: Administration in the digital age

[<strong>This article was published in the July 2003 issue of the eGov Magazine (http://www.egovonline.net) </strong>]<br /><br />If we have to improve the administration of governments anywhere, we would have to do some serious introspection, do a system analysis and figure out where the rub lies.

Everyday, when I see many faceless citizens approaching me for many of our acts and non-acts, I can’t help asking myself a question whether it is possible for me to live up to their expectations. The expectations that are huge while the resources I have at my disposal are thin. To make matters worse, the systems to administer these resources are primitive and inefficient. Nonetheless, I would also be unsure as to how many of them are in a position to approach me and how many would feel positively about the prospects of their case if they could do so.

I know my own constraints; sometimes I have lack of resources while sometimes the manpower, sometimes there are vested interests not allowing it to be done in a particular way while on few occasions the general lethargy and casualness that has crept into our system is the major impediment.

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The vast apparatus of governance that we have, has come to a state where it does not move without getting a push. The unfortunate thing is that many of us don’t have the capacity or the wherewithal to give that push. The systems of governance are controlled by the powerful and influential; this needs to be transformed to serve the requirements of all, whoever they may be.


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Elets News Network

Elets News Network reports on governance, public policy and digital government across India.

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