Tags: CRM, Customer relationship management, Government of India, India, Information Technology, Ministry of Urban Development, Municipal Services, Rural Services, social services, Software Architecture, technology infrastructure, transactional services, United States Agency for International Development, Web Presence
Implementing National e-Governance Plan in Haryana
[This article was published in the July 2007 issue of the eGov Magazine (http://www.egovonline.net) ]
The aim of this paper is three fold: (a) to highlight the power and promises of ICTs by taking a specific village close to Chennai, India
Governance “with and of ICTs”
[This article was published in the May 2006 issue of the eGov Magazine (http://www.egovonline.net) ]
e-Government is confronted with, and the necessity to address these issues with a consistent toolbox and terms of multi-actor, multi-level and multi-sector involvement, we are obliged to ask whether e-Government is not forgetting some important