ICT helps IRCTC book 3.5 lakh e-Tickets in a day : RK Tandon, Managing Director – Indian Railways Catering and Tourism Corporation, India

Indian Railways Catering and Tourism Corporation (IRCTC) is a Miniratna PSU under the Indian Railways and looks after the whole travel experience of a passenger from booking tickets to platform maintenance, food, and trains interalia

PSUs: Performance Structures Unlimited

[This article was published in the July 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

Re-engineering can be rightly called the mantra for big public sector enterprises these days.