Whither CSCs in West Bengal
Whither CSCs in West Bengal

[This article was published in the April 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

Building a state wide information infrastructure by setting up 6,000 CSCs covering all villages is a commendable plan, but the digital inclusion strategy in the CSC scheme can be effective only when the center owners, service center agency and local government representatives work together for common public goods

Institutionalising efficiency
Institutionalising efficiency

[This article was published in the February 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

The proposed right to services legislation in some states of the country will make government officers pay for delay in service delivery. Will it really work?

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