The Department of Information Technology, Government of India, is in the process of formulating a policy framework for mobile governance. The framework looks largely at ways in which the mobile can be used to provide government services. The draft has been tabled and available forcomments from anyone till the 15th of April, 2011. With over 791 million mobile phone subscribers in India, the framework affects one of the largest mobile societies in the world. The proposed framework aims to formulate guidelines around the use of mobile devices and enable government departments to provide services from mobile phones like paying utility bills or filing tax returns. It also aims to formulate standards for applications for easy interoperability of services across multiple service providers and multiple Government departments and other agencies. The draft proposes the development of suitable mechanisms to enable users to pay for public services through mobile phones, and develop and deploy innovative public private partnership and multi stakeholder partnership models for the design and delivery of mobile governance services. It also encourages the development of cloud-based implementation models. It also proposes to set a Mobile Service Delivery Gateway (MSDG) platform which will be fully integrated with existing infrastructure created under the National e-Governance Plan. All ministries and departments will be able to start offering their services on this platform. The Department of Information Technology expects to develop the gateway by September 2011 and link some projects under the National e-Governance Plan, such as income-tax filing, by December 2011. Comments and suggestions on the draft can be sent to DIT through email at mgov@negp.gov.in
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