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Setting up Example in Business Workflow Systems : Ravindran Karupiah, Indah Water Konsortium, Malaysia
Setting up Example in Business Workflow Systems : Ravindran Karupiah, Indah Water Konsortium, Malaysia

“We used Microsoft Exchange Server 2003 for its messaging system for several years, and introduced several workflow applications which were integrated with the messaging system to automate work processes and improve customer service levels. When tasks were not completed within a specified time, an escalation was triggered, sending alerts that are delivered through e-mail messages to the appropriate individuals. These workflow solutions significantly accelerated processing and approvals”, says Ravindran Karupiah, General Manager, Information Technology Department, Indah Water, in an interview with egov magazine

UK Govt.  supports open standards
UK Govt. supports open standards

The UK Government has supported the adoption of open standards for government documents. The government has supported open standards and interoperability through its eGovernment Interoperability Framework (eGIF).

Microsoft supports Chinese open XML document format
Microsoft supports Chinese open XML document format

Microsoft announced that the company will work with China government to craft tools for translating documents between the company’s Open XML and China’s home created Uniform Office Format (UOF). The company will support Open Document Format (ODF), the existing ISO standard for office documents.

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