India

The framework looks largely at ways in which the mobile can be used to provide government services. The draft has been tabled and available forcomments from anyone till the 15th of April, 2011.

Whither CSCs in West Bengal

[This article was published in the April 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

Building a state wide information infrastructure by setting up 6,000 CSCs covering all villages is a commendable plan, but the digital inclusion strategy in the CSC scheme can be effective only when the center owners, service center agency and local government representatives work together for common public goods

Urban Governance: Can help?

[This article was published in the March 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

Municipal e-Governance through advanced, interactive and user-friendly technologies is the way forward. The agenda is to minimise personal visits to a government office and ensure speedy delivery of G2C services

Institutionalising efficiency

[This article was published in the February 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

The proposed right to services legislation in some states of the country will make government officers pay for delay in service delivery. Will it really work?

A tool for smart governance

[This article was published in the February 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

With capturing and storage costs so low, widespread adoption of DMS can cut down processing times and boost efficiencies

UID setting trend for transparent governance

[This article was published in the February 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

The UID will help unlock value dormant in existing databases and gives reason for new electronic databases to be created where none existed

Transformation, not tech is the essence

[This article was published in the February 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

Successful e-Governance rollouts are all about discipline, attitudinal changes and massive government process re-engineering

Let tech take backstage

[This article was published in the January 2011 issue of the eGov Magazine (http://www.egovonline.net) ]

ICT is a great enabler, but e-Governance vision is best driven by those trained in the ethos of citizen service

Universal and affordable access is fundamental to bridging the digital divide : Suresh Kumar K, IAS, Secretary Department of Information Technology, Government of Kerala, India

Suresh Kumar K, IAS, Secretary Department of Information Technology, Government of Kerala, is a 1989 batch Kerala cadre IAS officer.

Making of a digital state

[This article was published in the November 2010 issue of the eGov Magazine (http://www.egovonline.net) ]

Integration of paper documents with an electronic workflow system has to be a cornerstone of e-Governance