Financial Inclusion

TRAI Releases Consultation Paper on Mobile Banking For Financial Inclusion

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Telecom Regulatory Authority of India (TRAI) has released a Consultation Paper on ‘USSD-based Mobile Banking Services for Financial Inclusion’. Significantly large regions and populations are still unbanked/ under-banked in the country. As per the Census 2011, only 54.4 percent of rural households had access to banking services.

The fact that a large number of mobile subscribers in rural areas do not have access to banking facilities presents an opportunity for leveraging the mobile telephone to achieve the goal of financial inclusion. Unstructured Supplementary Service Data (USSD) appears to be one of the most promising modes for mobile banking for financial inclusion.

In order to identify and address the various issues related to USSD-based mobile banking for financial inclusion, the Authority has issued the Consultation Paper.

The consultation paper on ‘USSD-based Mobile Banking Services for Financial Inclusion’ has been uploaded on TRAI’s website (

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