RBI has started an application tracking system (ATS) in foreign exchange department which allows customers to file application and also look up the status online.
The Foreign Exchange Department of RBI deals with foreign exchange requirement applications related with foreign investment in India, Indian investment abroad, exports, imports, travel and non-travel related purposes.
The application tracking system (ATS) is one of the major e-governance initiatives, the Reserve Bank of India (RBI) said in a notification.
Foreign Exchange Department, Central Office and its 17 Regional offices have adopted the ATS, to facilitate the customers to apply and track the status of the applications online.
The ATS facilitates the customers to submit their applications online and also track the status of an already filed or submitted application.
RBI said customers who have submitted applications physically at the counters of Foreign Exchange Department would be required to indicate a valid e-mail id in the application.
Status of all letters and applications (other than statements and returns) which require a reply from the Foreign Exchange Department can be tracked by accessing the ATS.