CA Technologies has unleashed the next generation of application performance management with the availability of CA Application Performance Management (CA APM) 9.1, the industry’s first and only unified application, infrastructure and network performance solution. CA APM gives customers better control of the end-user experience by providing improved visibility across hybrid-cloud infrastructure.
“Unlike vendor offerings that require multiple domain tools and costly IT resources, CA APM is a single product designed to deliver a complete, 360-degree view of the end-user experience by linking business transaction performance to the dependent application, network and infrastructure components,” said Mike Sargent, general manager, Service Assurance, CA Technologies. “This comprehensive view empowers customers to be in complete control of the end-user experience, and rapidly isolate, diagnose and resolve problems across disparate technology silos.”
Powered by its unique transaction model, CA APM provides a single source-of-truth on business transaction performance that helps customers to:
• Get better control of the end-user experience with an increased understanding of how application, network and infrastructure components affect service quality; how effective the network is at delivering applications to users; and how well the hybrid-cloud infrastructure is delivering against business objectives and SLAs;
• Boost IT productivity and increase collaboration among diverse IT teams responsible for assuring optimal performance of revenue-generating services, avoiding expensive and time-consuming war-room approaches to problem resolution; and
• Adapt to constantly changing IT environments and simplify management of complex, composite application infrastructures by monitoring all transactions from start-to-finish across physical, hybrid-cloud and mainframe environments.
“More than ever, an enterprise’s online presence is mission-critical for customer acquisition and retention, revenue generation, customer service, and positive brand equity,” said Andy Schroepfer, vice president, enterprise strategy, Rackspace. “For that reason, our Rackspace® Critical Sites offering is leveraging CA APM and other service assurance solutions from CA Technologies to accelerate enterprise IaaS and PaaS initiatives. Intertwining CA APM for optimizing the application performance into our complete hosting solution enables us to improve service quality, predictability and efficiency.”
With its holistic view, CA APM is supporting customers as they transition to delivering business services versus simply managing IT components. CA APM provides the critical “assure” element in the Business Service Innovation value roadmap customized for each customer’s business goals: new levels of speed, innovation, performance and cost/risk efficiencies.