Kohima launching Common Service Centres (CSCs) today. Under the National e-Governance Plan various e-Governance Projects are being jointly executed by Department of Information Technology and Technical Education, Govt of Nagaland. On ground level within this plan, core IT infrastructure comprising of State Wide Area Network, Common Service Centers and State Data Centre are being created.
From amongst these programmes, the Common Service Centers will be launched on November 20 in the Conference Hall of Chief Secretary with the signing of the Master Service Agreement (MSA) between the Government, State Designated Agency (SDA) which is the Nagaland State E Governance Society (NSeGS) and the Service Centre Agency (SCA) for Nagaland which is Terrasoft.
Within this same scheme, the Govt of Nagaland in association with the SCA will establish 220 Common Service Centers across the State which would allow for efficient, convenient and speedy Government Services. The CSCs will be utilized as efficient distribution channels through which the Government can offer its services, information and schemes etc to citizens in a cost effective, sustainable and efficient manner.
The SCA shall develop, design, build, rollout, establish, manage, operate, maintain and finance the CSCs for delivery of services to the customers in accordance with the provisions of this MSA on a Build, Own and Operate (BOO) basis; provided that the SCA shall be allowed to collect transaction charges for providing Government services as determined by Govt/ SDA and receive revenue support, as agreed to between the SCA and Government of Nagaland, vide the MSA by enabling the private and social sector to use this network for offering a host of IT and non-IT related services to customers and users.
The SCA further plans to introduce other services for the benefit of the citizens. The existing Community Information Centers (CIC) at the 52 blocks will be integrated with the CSCs with a specific condition that all existing CIC personnel will be absorbed by the SCA as per the existing terms and condition.