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Non-Utilisation of e-Governance Funds Costs Decreases Quality of e-Services

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The Comptroller and Auditor General (CAG) of India reported that the Government of India (GoI) under a National e-Governance Plan (NeGP) has identified computerisation of Central subjects like Passport, Income Tax and 10 other projects within the domain of the state government.

Non-utilisation of funds for NeGP plan, resulted in blocking as well as surrender of funds to the tune of INR 13.84 million. The central government has provided the fund for the scheme meant for capacity building through which business processes re-engineering; financial viability and change management aspects of e-Governance project were to be provided thrust during conceptualisation and developmental phase. According to the report, under the programme the state government had to designate a nodal agency for operationalisation of the capacity building initiatives by March 31, 2005 and release the entire payments in favour of the agency so as to enable it to carry out the programme in a phased manner. According to the audit scrutiny report, the department neither had nor designated any nodal agency for implementation of the programme. The department had engaged (in June 2005)  Wipro Limited as consultants for preparation of a road map and detailed project report (DPR) for development of e-Governance in the state at a cost of INR. 1.119 million. There is an urgent need of alignment of the Information Technology (IT) policy of state government with NeGP by Department of Information and Technology (GOI) and prioritise State Mission Mode Projects (SMMP). The report adds that efforts for realising policy mission on e-Governance laid down in the IT policy of the state for encouraging e-Tourism, e-Health and e-Commerce in the state are yet to be initiated.

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