“Many transactions take place between governments and the citizens and business which include receipt of revenue, enforcement of regulations, delivery of products (licenses, passports etc.), provision of grants and benefits and procurement of goods and services. ICT can play an important role in decreasing the transaction costs and improving efficiency and transparency of government service provisions”, Suresh Pachouri, Hon
The Ministry of Personnel, Public Grievances and Pensions (MoP) has taken several initiatives to make administration more accountable and citizen centric. How, in your opinion, Information and Communications Technologies (ICT) can fulfill you ministry
A weekly round-up of governance news, interviews and policy analysis — in your inbox.
