OMB releases metrics for 18 e-Governance projects

The Office of Management and Budget (OMB) has released the performance metrics of 18 of 25 e-Government initiatives as part of the USA's annual e-Government report.

OMB and project managers believed that the metrics will focus on three main issues, customer satisfaction, adoption and participation and usage. According to ForeSee's most recent survey, citizen satisfaction with federal e-Government Web sites for 2006 remained at 73.9 out of 100. OMB and the General Services Administration are still working on projects like e-Payroll or Federal Asset Sales. OMB is releasing the metrics and report of e-Gov.

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