ICT can help communities to generate higher social capital and thus better quality of life while suggesting some policy priorities to address the social capital gap in society.

Social capital can be defined as the reserve of goodwill generated through people’s social interactions – is a key resource on which individuals and communities can draw to support their everyday activities. ICT can foster local community ties through education, job opportunities, encouraging community activities and increasing general sociability. There is also evidence that the communication tools provided by community networks can help groups to self-organise to achieve various goals.

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