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In a recent announcement, integrated logistics service provider, Ecom Express Limited announced that it is currently in an advanced stage of integration with the Open Network for Digital Commerce (ONDC) to offer end-to-end logistics services to small sellers and retailers on the ONDC network.

As per reports, the logistics service provider seeks to enable millions of small and medium enterprises (SMEs) and retailers in India to be able to accept orders from their customers throughout the country and deliver them via the company’s network.

Moreover, the Gurugram-based logistic company employs almost 50,000 delivery personnel and offers e-commerce shipment pickup and delivery service in 27,000+ PIN codes, in 2750+ cities, across 28 states.

Additionally, the sellers will benefit from real-time in-transit information as they get direct control over their shipped orders via a customised, cutting-edge dashboard, and closure on their shipments within the company’s supply chain.

Sharing his views, Dipanjan Banerjee, Chief Business Officer, Ecom Express, said, “We are pleased to partner with ONDC to drive the digital economy forward. The SMEs and retailers, especially in the last two years have shown great tenacity and resilience in adapting online, transforming their business growth with access to a wider market.”

Banerjee further stated that its goal as an integrated logistics service provider to the e-commerce industry is to simplify logistics for millions of retailers and small sellers, by providing shipping convenience and empowering them to make their products available to consumers across the country.

Commenting on the integration, T. Koshy, MD & CEO, ONDC, said, “The integration of Ecom Express on the ONDC network will help increase logistics choices for buyers and sellers and help expand the reach of ONDC. This integration will help the retailers and SMEs to expand their e-commerce business to wider market opportunities.” He further mentioned, “On the ONDC network, either buyer or seller can select a logistics provider. A retailer can act both as a seller-side participant in the retail domain, and also as a buyer-side participant in the logistics domain to provide a complete and seamless experience for the buyer.”

Incorporated on December 31, 2021, ONDC is an open network platform initiative by the Government of India to facilitate digital retail commerce. It allows any e-commerce service provider to integrate and offer services to SMEs and retailers across India.

Also Read | Reliance Retail subsidiary Grab.in joins ONDC

Recently, tech giant Microsoft joined the ONDC to launch a shopping app for Indian consumers by providing them with a group buying experience. The partnership between Microsoft and ONDC is significant as it expands the models that are accessible on the network, encouraging equal chances for small, medium, and large buyers as well as sellers.

The ONDC network now includes companies including Dunzo for Business (D4B), Go Frugal, Paytm, Digit, PhonePe, and Loadshare. As per reports, the e-commerce platform Snapdeal is set to debut on ONDC this month.

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