Pega develops new system for Bavarian Government to aid SMEs amidst COVID-19 outbreak

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Pega develops new system for Bavarian Government to aid SMEs amidst COVID-19 outbreak

Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, has announced the development of a new application and process system for the Bavarian Government to provide emergency COVID-19 financial aid to self-employed workers, farmers, and small to medium-sized companies. Hosted in secure, scalable data centres by T-Systems, the solution will allow those eligible for assistance to apply through an entirely digital process, which will accelerate the distribution of funds where they are most needed.

Pega worked alongside the Bavarian Ministry of Economic Affairs and T-Systems to develop the system in just five days. “I’m proud of how quickly we were able to build this system,” said Jörg Scholz, vice president public sales and head of IT business, T-Systems. As of April 7, more than 108,500 Bavarian companies had already used the application to apply for the assistance.

“With this new online procedure, we will be able to speed up the processing of applications to the district governments and the state capital of Munich,” said Hubert Aiwanger, Bavarian Minister of Economic Affairs. “I would like to thank Pegasystems and T-Systems for their extremely high level of commitment to helping self-employed workers, farmers, and businesses in need get the relief they need more quickly”, he added.

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The solution, developed with the highly configurable low-code capabilities of the Pega Platform, replaces the existing process, which required applicants to manually complete, scan, and email documents to the application centres. The new process allows applicants to enter their data online, which enables administrators to review and approve claims far more quickly. Payment orders for successful applicants are then automatically forwarded to the relevant administrative staff of the Free State of Bavaria and the City of Munich before a payment notification is generated and received by the approved self-employed workers, farmers, and businesses via email.

Also Read: Elets Webinar| COVID-19 is not the last pandemic, we need to be more prepared: Hitesh Vaidya

The system also allows government staff to access the application from their workstation at home – which would be problematic in the old manual system. In addition, it offers a statistical evaluation of the speed and efficiency of the application process, which will allow the ministry to refine and improve it further in the weeks ahead.

Applicants can access the solution here:

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